Terms and Condtions

GRATUITIES All fares quoted are exclusive of gratuity. Unless you tip in cash or inform us of a defect in our service, we will charge a standard 20% gratuity, when your ride is completed. If you would like to charge the standard gratuity in addition to tipping your driver extra in cash for superior service, just tell the driver that the cash tip is “extra.”

EXTRA STOPS – We’re happy to make extra stops for you at $40 each. Wait time charges may apply after 15 minutes.

EARLY OR LATE HOURS SURCHARGE – Reservations made for pickup after midnight and prior to 7am on any given day may be subject to a 20% surcharge.

HOLIDAY SURCHARGE – Reservations made for pickup during holiday weeks may be subject to a 10% surcharge.

DAMAGE You assume full financial liability for any damage to the vehicle caused during the duration of the rental by any member of your party. A fee of $1,000 will apply to damage to leather seats, or $400 for damage to the carpet. Sanitation fee for body fluids is $400.

DRIVERS RIGHTS The driver has the right to terminate the ride without refund if there is blatant indiscretion, sexual harassment or solicitation, expressions of racism, or any other offensive or illegal behavior on the part of the client(s). It is illegal in Utah to litter or have an open container of alcohol in the vehicle.

VEHICLE CAPACITY – Vehicles cannot be loaded beyond the listed seating capacity of the vehicle ordered. We will make every effort to accommodate your luggage, but we may need to order another vehicle at your expense if the load exceeds capacity.

CANCELLATIONS – Any ride may be canceled at any time up to 772 hours before pickup. If you cancel the reservation within 772 hours of scheduled pickup time for any reason, we reserve the right to charge a cancellation fee of an amount at no greater than the amount of the fare (but not including gratuity, airport fees, surcharges) in order to help us cover the costs of dedicating resources to the ride. In order to receive a refund cancellations must be received via email at utahmountainshutte@gmail,com more than 772 hours before the scheduled ride.